Terms and Conditions for Training and E-Learning Courses

1. BOOKING

1.1 Standard training.
Standard Face-to-face public class training and online learning courses can be booked via the booking forms available on the Cirillo Consulting GMBH website. On submission of the face-to-face and public class training course or online learning course form you will receive an automated summary email of your selection. Cirillo Consulting GMBH will accept your offer by entering your booking onto the Cirillo Consulting GMBH system and sending you an email confirming that you have been booked together with informations on starting your learning. Training and course purchases are valid only for the specific date and time specified in your booking.

1.2 Custom Trainings and Services.
Custom trainings and services engagements can also be contracted through Cirillo Consulting GMBH Services in the form of a Cirillo Consulting GMBH Customer Agreement.

2. PAYMENT

Training and course fees can be paid at the point of booking via PayPal ’s secure online payment process, by credit card (Visa, Mastercard and American Express) or by bank account transfer. In all cases, payment must be received prior to start of training.
If you elect to pay the fees via PayPal, all major credit and debit cards are accepted. A receipt will be sent to you by email from PayPal confirming payment. PayPal will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties.
Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. Cirillo Consulting GMBH will not accept any liability for costs incurred as a result of applications deemed void in this manner.
All payments are due in Euro at the time of purchase. Sales taxes (VAT, TVA etc.), if any, are charged at the applicable rate depending on the product and/or customer.

3. YOUR OBLIGATIONS

You may not allow anyone else to access the online training courses via your log-in details. You must comply with all safety rules and regulations and any other reasonable security requirements that apply at the premises at which the training courses are provided.
Cirillo Consulting GMBH reserves the right to remove any delegate from a training course whose behaviour is deemed inappropriate by Cirillo Consulting GMBH or its trainers. In these circumstances, Cirillo Consulting GMBH will neither refund any fees nor reimburse any other costs.

4. LIMITATION OF LIABILITY

Cirillo Consulting GMBH does not accept responsibility for anyone acting as a result of information in, or views expressed on, its training courses including course materials.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIRILLO CONSULTING GMBH SHALL NOT BE LIABLE FOR ANY LOSS OF USE,LOST OR INACCURATE DATA, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, COSTS OF DELAY OR ANY INDIRECT, SPECIAL, INCIDENTAL, RELIANCE OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT(INCLUDING NEGLIGENCE) STRICT LIABILITY OR OTHERWISE, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIRILLO CONSULTING’S GMBH AGGREGATE LIABILITY TO THE OTHER SHALL EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO CIRILLO CONSULTING GMBH FOR THE TRAINING GIVING RAISE TO A CLAIM.

5. WARRANTY AND DISCLAIMER

Cirillo Consulting GMBH ensures that all our training services are delivered diligently and in a good, workmanlike, timely and professional manner consistent with industry standards. The training services will be performed as described in the individual class agendas.
Cirillo Consulting GMBH shall provide such trainers to present the training course as it, in its sole discretion, deems fit and Cirillo Consulting GMBH shall be entitled at any time to substitute any trainer with any other person who,in Cirillo Consulting GMBH sole discretion, it deems suitably qualified to present the relevant course.
Cirillo Consulting GMBH does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.
The training courses and training materials are provided „as is“. There are no warranties, express or implied, by operation of law or otherwise for the use or results of the course and materials, that you will successfully complete the course, or that any particular level of knowledge will be attained by you.
Cirillo Consulting GmbH disclaims any implied warranties including the implied warranties of merchantability and fitness for a particular purpose.

6. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

All Training Material is owned by Cirillo Consulting GMBH.
All intellectual property rights in all Training Material available, including the design, graphics and text of all printed materials and the audio and video of all webinars and podcasts, are owned by Cirillo Consulting GMBH.
When you are given access to the Training Material, you are granted a non-exclusive, non-transferable, revocable licence to use the Training Material. No Training Material may be copied, reproduced, uploaded,posted, displayed or linked to in any way, in whole or in part, without Cirillo Consulting GMBH prior permission. Any such use is strictly prohibited and will constitute an infringement of Cirillo Consulting GMBH intellectual property rights.
To provide a continuous check on the consistency and quality of training delivery, all students will receive a follow-up email at the end of each class asking to submit feedback in the form of a satisfaction survey. This feedback will be reviewed in detail and will be used to make continuous improvements to class content and delivery.

7. CANCELLATION

7.1. Cancellation by customer.

7.1.1 Face to Face Public Class.
Notice of a training registrant’s intent to cancel a registration must be made by emailing support@francescocirillo.com and is subject to the following terms:

• Training registrants whose cancellation request is received in excess of 14 days prior to the start date of the training activity will incur no liabilities.
• Training registrants whose cancellation request is received within 8 to 14 days prior to the start date of the training activity will incur an administration fee equal to 50% of the obligatory fee.
• Training registrants whose cancellation request is received within 7 days prior to the start date or after the commencement of the training activity will incur an administration fee equal to 100% of the obligatory fee.

Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer.
Please do not purchase non-refundable airline tickets more than 21 days before the course. Should a course require cancellation or change in location Cirillo Consulting GmbH is not responsible for non-refundable airline tickets.

7.1.2 Online Learning.
Notice of a training registrant’s intent to cancel a registration must be made by emailing support@francescocirillo.com and is subject to the following terms:

• Training registrants whose cancellation request is received in excess of 14 days prior to the start date of the training activity will incur no liabilities.
• Training registrants whose cancellation request is received within 8 to 14 days prior to the start date of the training activity will incur an administration fee equal to 50% of the obligatory fee.
• Training registrants whose cancellation request is received within 7 days prior to the start date or after the commencement of the training activity will incur an administration fee equal to 100% of the obligatory fee.

7.2. Cancellation by Cirillo Consulting GmbH.
Cirillo Consulting GmbH reserves the right to cancel courses, change online platform, change instructors, or change course content. In the event that a course must be canceled registrants will be informed at least 7 days prior to the start of the course. Registrants will be notified via email.Cirillo Consulting GmbH will make every effort to avoid cancellations. In case of a cancellation registrants will receive a refund for the full course fee.

8. CONFIDENTIALITY

1.1 Standard training.
Except as otherwise set forth in these Terms & Conditions, each party may disclose to the other party certain confidential information under these Terms & Conditions.
Each party agrees that all code, inventions, know-how, business, technical and financial information or any information specifically designated as confidential or that would be understood to be confidential or proprietary by a reasonable person disclosed to such party (“Receiving Party”) by the disclosing party ("Disclosing Party") constitute the confidential property of the Disclosing Party("Confidential Information").
Any Cirillo Consulting GmbH technology, any commercial terms (including pricing) of these Terms & Conditions and any performance information relating to the products shall be deemed Confidential Information of Cirillo Consulting GmbH without any marking or further designation.
Except as expressly authorized herein, the Receiving Party will use (and will ensure that its employees, Affiliates, agents, contractors and any approved third parties use) reasonable efforts (which shall be no less than the efforts used to protect its own confidential information of a similar nature) to prevent the disclosure of any Disclosing Party’s Confidential Information for any purpose other than providing the training contemplated by these Terms & Conditions unless authorized by the Disclosing Party.

The Receiving Party's non disclosure obligation shall not apply to information which the Receiving Party can document:

(i) was rightfully in its possession or known to it prior to receipt of the Confidential Information;
(ii) is or has become public knowledge through no fault of the Receiving Party;
(iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation;
or (iv) is independently developed by employees of the Receiving Party who had no access to such information.

The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).